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Return Policy

  • Items that have been used are non-refundable
  • Neoprene items are non-refundable.
  • Camera Equipment and Camera Accessories are non-refundable.
  • Special Order Items are non-refundable.
  • New, unused items can be returned within 30 days of purchase for a full refund.
  • Beyond 30 days to a maximum of 90 days, new, unused items may be returned for a store credit.
  • Mask, fins, and snorkel are non-refundable but may be exchanged for store credit if in new, unused condition.
  • Courses and course materials are non-refundable. ​No exceptions will be made.

Cancellation Policy

  • We require at least 48 hours notice prior to your check-in time to change any reservations with no additional fee.
  • For changes made to reservations within 48 hours, you will be billed a $75 fee.
  • If you do not show up for your reservation, you will be billed for the full price of the trip per person that was reserved.
  • Cancellation of any course is non-refundable.
  • There will be no additional fee if a reservation is cancelled due to weather.